- 31Use A Range of Influencing Styles
- 30Influencing Colleagues And Clients
- 29Select A Project Team With A Balanced Mix Of Attributes
- 28Take Action To Deal With Opposition To The Project
- 27Work With The Stakeholders
- 26Coordinate And Check Progress
- 25Plan With Perspective
- 24Create Options Before Deciding What To Do
- 23Agree Objectives And Performance Criteria
- 22Leading Project Teams
- 21Nurture Your Trainees
- 20Invest Time And Energy To Help New People To Succeed
- 19Early Days: Helping New People To Fit In And Nurturing Trainees
- 18Assess The Results of The Selection Process
- 17Remember That Selection Is A Two-Way Process
- 16Use Selection Tests As Well As Interviews
- 15Interview Effectively
- 14Achieve A Balanced Team Through Selection
- 13Specify The Critical Abilities And Attitudes That The Successful Candidates Must Have
- 12Select Primarily For Basic Ability, Attitude And Cultural Fit
- 09Hold Constructive Performance Review And Career Development Discussions
- 06Evaluate Your Investment In People
- 05Assess Service Quality
- 03Judge Market Performance
- 02Measure Financial Results
- 01Handle Crises Constructively