Tony has a distinct personality, which impacts the way he communicates. His Jersey accent, his pugnacious demeanor, and his wise-guy attitude all contribute to how he makes his points. It would obviously be ludicrous for you to adopt this accent, demeanor, and attitude. Instead, you can maintain your own personal way of communicating but add Tony’s positive communication traits into the mix. Focus on how you can be more direct, empathetic, clear, and adaptable in one-on-one conversations and when you’re presenting. You’ll find that you’re perfectly able to assimilate these traits without threatening to break someone’s kneecaps.
TONY’S COMMUNICATION AHA!
Sometimes you gotta use the stick, sometimes you gotta use the carrot, but you always gotta know which is which.