- 30Whether Tony Should Interfere with a Mob Hit to Help a Friend
- 29Whether Christopher Should Be a Made Man and Tony’s Heir Apparent
- 28Whether to Promote Christopher or Ralph (or Anyone Else) to Captain
- 27Whether to Clip Carmine
- 26Whether to Give In to Carmine’s Demands on the HUD Deal
- 25Communication Techniques Versus Communication Personality
- 24The Talking the Talk Quiz
- 23Watch What You Say – Monitoring Devices
- 22What Would Tony Say?
- 21Driving the Right Communications Vehicle
- 20The Un–Tony-like Boss
- 19The Tony-like Boss
- 18Saying What You Mean and Meaning What You Say
- 17You Talking to Me?
- 16Being Open to Feedback Doesn’t Mean Believing Every Word You Hear
- 15Give-it-to-My-Face Techniques
- 14Two Keys to Determine the Value of the Information and the Ideas Received
- 13How Tony Can Help You Overcome Your Feedback-Averse Reactions
- 12Are You Feedback-Friendly?
- 11Granting Feedback Privileges to Those Who Deserve Them
- 10Give it to My Face: Receiving Feedback
- 09Coaching is More Than a One-on-One Activity
- 08Tony’s Insta-Coach Tips
- 07Don’t Confuse Coaching with Comforting
- 06How to be Imperfectly Effective
- 05What It Takes to Get Ahead
- 04Performance Expectations
- 03Straight Talk
- 02Structuring Your Own Team, Department, or Organization
- 01Rituals