Though the previous quiz was clearly tongue in cheek, it suggests why Tony’s group functions so effectively. As I indicated earlier, Tony’s superior business strategy and the way he builds trust and loyalty contribute to his team’s effectiveness. Clarity, simplicity, and adaptability are the most obvious elements of his structure, but three other aspects of the Soprano organization also contribute to its ability to achieve goals and deliver results. Let’s look at all five individually and how you can capitalize on them:
- Clarity and simplicity
- Adaptability
- Free-flowing communication
- A process to resolve conflict
- Rituals