- 31A Process to Resolve Conflict
- 30Free-Flowing Communication
- 29Adaptability
- 28Clarity and Simplicity
- 27The Advantages of the Soprano Structure
- 26A Simple Structure for Complex Times
- 25Positives and Negatives of the Deadly Efficient Organization
- 24Charisma is in the Eye of the Beholder
- 23Comfort with Power
- 22Strength and the Perception of Invincibility
- 21Self-Confidence and Competence, Balanced with Authenticity
- 20Strong Beliefs and Values Relating to the Work and "Our Thing"
- 19What We Can Learn From Tony’s Charismatic Ways
- 18Inner Strength and Belief Turned Outward
- 17Not Your Average Strategist
- 16Diversify Your Revenue Streams
- 15Focus Your Efforts on Execution
- 14Seek Alliances and Joint Ventures with Those Who Share Your Goals and Values
- 13Leverage Relationships and Networks
- 12Subtly Emphasize New Business over Old
- 11Tap into the Most Compelling Customer Need
- 10Keep a Money Mind-Set
- 09Grow as Both Leader and Follower
- 08Responding to a Moral Stand
- 07The Role of the Board
- 06Discernment-What is the Right Action?
- 05Creating Protected Communication Channels
- 04A Culture of Communication, Not Complaints
- 03Inviting Creative Challenge
- 02Appreciating Constructive Challenge More
- 01Appreciating and Accepting Support